88pb Privacy Policy

1 Introduction and Scope of Policy

88pb ("we", "our", or "the platform") is firmly committed to protecting the privacy of its users. This privacy policy explains how we collect your personal information, how we process it, and in what circumstances it may be used.

When you use the 88pb website, mobile app, or any other related service, you agree to this privacy policy. We therefore ask that you read this policy carefully.

This policy should be read together with 88pb's Terms and Conditions. Both documents govern your relationship with our platform.

2 What Information We Collect

88pb collects various types of information. Below is a detailed description of what information is collected and how:

a) Personal Information Provided Directly

Information you voluntarily provide during registration and account management:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification)
• Mobile number
• National ID or passport number (when identity verification is required)
• Address details
• Payment method information (bKash, Nagad, Rocket, or bank account number)

b) Automatically Collected Information

When you browse or use our platform, the following information is recorded automatically:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Page visit history and duration
• Click and navigation data
• Session cookies and tracking tokens

c) Gaming and Transaction Information

• Deposit and withdrawal history
• Betting activity details
• Win and loss records
• Bonus and promotional offer redemption history
• Gaming time and behavioural data

3 Purpose of Data Use

88pb uses your information for the following legitimate purposes:

a) Account and Service Management

• To create and verify your account
• To confirm login and identity
• To process transactions — deposits and withdrawals
• To activate bonuses and promotional offers
• To assist in providing customer support

b) Security and Fraud Prevention

• To prevent unauthorised access to accounts
• To detect suspicious transactions
• To comply with anti-money laundering regulations
• To enforce responsible gaming policies

c) Service Improvement

• To analyse and improve platform performance
• To personalise the user experience
• To identify and resolve technical issues
• To test new features and enhancements

d) Communication and Marketing

Subject to your consent, we may inform you about relevant offers, promotions, and updates. You may request to opt out of such communications at any time.

4 Sharing Data with Third Parties

88pb does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

Minimum necessary information may be shared with trusted technology partners who assist in operating our services, such as payment gateway processors and cybersecurity providers. These partners are contractually bound to uphold our privacy standards.

b) Legal and Regulatory Obligations

We may be legally required to disclose information in response to applicable laws, court orders, or legitimate requests from government authorities.

c) Emergency Situations

If fraud, money laundering, or other illegal activity is suspected, information may be shared with the relevant authorities.

5 Cookies and Tracking Technologies

Various types of cookies are used on the 88pb website and platform. Cookies are small text files stored in your browser that help improve your experience.

a) Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, store security tokens, and remember form data. Disabling these cookies may prevent the platform from working properly.

b) Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalised preferences. They make your experience more convenient.

c) Analytics Cookies

These cookies collect data to help us understand which pages are used the most and where users encounter difficulties. This information helps us improve the quality of our service.

You can control or delete cookies by changing your browser settings. However, deleting essential cookies may cause some services to not work properly.

6 Data Security Measures

88pb follows industry-leading standards to protect your information. Our security framework is built on the following technologies and practices:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by high-grade encryption.
• Database Encryption: Stored sensitive information is kept in an encrypted state that cannot be read by unauthorised individuals.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems are in place to prevent unauthorised access to our systems.
• Two-Factor Authentication: Two-factor security verification is available for account access and large transactions.
• Regular Security Audits: Regular third-party security audits are conducted to identify vulnerabilities in our systems.
• Trained Staff: All our staff are trained in privacy and data protection and work under strict confidentiality agreements.

7 Your Data Rights

As a user of 88pb, you have the following rights regarding your personal information:

a) Right to Access

You can find out what information we have collected about you, how it is being used, and how long it will be retained. Contact our support team to obtain this information.

b) Right to Rectification

If there is any incorrect or incomplete information in your profile, you may request that it be corrected. Most account information can be updated by yourself from the settings page.

c) Right to Erasure

You may request that your account be closed and your personal information deleted. However, we may be required to retain certain information for a specified period due to legal and regulatory obligations.

d) Right to Object to Processing

You may object to marketing communications and certain analytical processing. Upon receiving your request, we will stop that specific use.

e) Right to Data Portability

You may request a copy of your account data in a machine-readable format.

To exercise any of the above rights, write to us at [email protected] or contact us via 24/7 live chat.

8 Data Retention Period

88pb retains your information only for as long as it is considered necessary. The following factors are taken into account when determining the retention period:

• Complete profile and transaction history is retained for the duration that the account remains active.
• Even after an account is closed, financial transaction records may be retained for a specified period due to legal obligations.
• Information related to dispute resolution or legal proceedings is retained until that process is concluded.
• After marketing consent is withdrawn, information is no longer used for that purpose, though a history of consent may be retained for record-keeping.
• Once the applicable retention period ends, information is securely deleted or anonymised.

9 Protection of Minors' Information

88pb strictly provides services only to individuals aged 21 or older. Our platform does not intentionally collect information from any person under the age of 21.

Age verification is mandatory during the registration process. If we learn that any person created an account while under the age of 21, that account will be immediately closed and all associated information will be deleted.

10 Changes to the Privacy Policy

88pb may update this privacy policy from time to time. Reasons for changes may include:

• Launching new services or features
• Changes in legal and regulatory requirements
• Technological improvements or changes
• Staying aligned with industry best practices

For any significant changes, we will notify you by email or through a notice on the platform. The revised policy will take effect from the date it is published.

Continued use of our services after changes have been made will be considered your agreement to the new policy. If you do not agree, you may request that your account be closed.

The "Last Updated" date shown at the top of this page always indicates the most recent version.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We are committed to resolving any issues promptly and effectively.