❓ Frequently Asked Questions
Answers to all your questions about 88pb
From opening an account to making a withdrawal — find detailed and straightforward answers about every aspect of 88pb right here.
The most common questions arising from the everyday experience of 88pb users are organized here. Reliable information on every topic — account creation, deposits and withdrawals via bKash or Nagad, bonus terms, cricket betting and live casino game rules, and safe gaming — is arranged by category below. If you do not find an answer, our 24/7 live chat support is always ready.
Account and Registration
All questions about opening a new account and managing your profile.
To open an account at 88pb you need an active mobile number and a valid email address. Fill in your name, date of birth, and preferred password in the registration form and your account will be active within a few minutes. The entire process can be completed in English.
No, only one account is allowed per person. Opening multiple accounts is against 88pb's rules, and if detected, both accounts may be permanently closed. This policy is in place to maintain a fair and safe gaming environment.
On the login page, click the "Forgot Password" option and enter your registered mobile number or email. After verifying the OTP you can set a new password. If you have trouble, you can get immediate help from 88pb's live chat support.
Identity verification may be required to withdraw above a certain amount or to claim larger bonuses. This step ensures account security and prevents fraudulent activity. Contact live chat for more details.
Absolutely. The 88pb platform is fully mobile-optimized. It can be accessed directly from the browser on any Android or iOS smartphone. Even without an app, the website offers a complete gaming and betting experience.
Deposits and Withdrawals
All questions about bKash, Nagad, Rocket, and bank transfers.
After depositing via bKash, your 88pb account balance is generally updated instantly. If bank servers are busy it may take a few minutes. The minimum deposit amount is ৳200. If there is a problem, contact live chat with your transaction ID.
Yes, you can easily deposit money into 88pb via Nagad. The minimum amount is ৳200. 88pb does not impose any extra charges itself, however a small charge may be deducted according to your Nagad account's terms of service.
Once a withdrawal request is approved, the money generally arrives within 5 to 30 minutes. The minimum withdrawal amount is ৳500. This timeframe applies to all methods — bKash, Nagad, Rocket, and bank transfer.
You can make a direct bank transfer via Rocket or through Dutch-Bangla, BRAC, Islami, or Sonali Bank. The specific account number will be provided on the payment page. Once the transaction is complete, you must confirm the deposit using the reference number. Minimum deposit is ৳200.
Yes, money won using a welcome bonus or any other promotional bonus must meet the specified wagering requirements before it can be withdrawn. Your own deposited funds can be withdrawn at any time, but bonus terms and conditions must always be followed.
First wait a few minutes and refresh the page. If it still does not appear, contact 88pb's live chat support with your transaction ID, amount, and time. The team will resolve the issue promptly.
Games and How to Play
Questions about cricket betting, slots, live casino, and mobile gaming.
To bet on a BPL or T20 match at 88pb, go to the cricket section, select a current or upcoming match, choose your preferred market, and enter the amount on the bet slip. Winnings are determined by the match result. With live betting you can also place bets while the match is in progress.
Yes, at 88pb you can bet not only on BPL but also on IPL, T20 World Cup, ICC tournaments, and various bilateral series matches. Special markets are also available for Bangladesh Tigers matches.
RTP, or Return to Player, is the average rate at which a slot game returns a portion of total bets to players over the long term. It depends on each game's own mathematical model and is set by the game provider. 88pb ensures fair play across all games.
88pb's live casino features live dealer games from Evolution Gaming and Ezugi. All popular titles are available including live roulette, live blackjack, live baccarat, and various game shows. You will get the feel of playing with a real dealer in real time.
Yes, Spribe's popular Aviator game is available at 88pb. In this game the multiplier grows as a plane climbs and you must cash out before the plane crashes. It is a fast and exciting game format.
In most games, if the connection is lost the session is saved on the game server. Once reconnected you can continue the game from where you left off. For slots, the result of a spin in progress is settled automatically. Contact support if you have an issue.
Bonuses and Promotions
Questions about the welcome bonus, wagering requirements, and current offers.
When you open a new account and make your first deposit you receive a 120% welcome bonus of up to ৳8,000. That means depositing ৳1,000 adds ৳1,200 in bonus funds. A 20x wagering requirement must be met to use the bonus.
A 20x wagering requirement means you must wager the bonus amount 20 times before withdrawing. For example, if you receive a ৳2,000 bonus, placing a total of ৳40,000 in bets will fulfil the wagering requirement. Different games contribute to wagering calculations at different rates.
Yes, regular players in the 88pb VIP program receive weekly cashback. The weekly cashback is up to 0.3% at the Bronze level, 0.6% at Silver, 0.9% at Gold, and 1.2% at the Platinum level. Special tournaments and seasonal promotions are also available.
Bonuses can generally be used on slots, live casino, and sports betting. However, certain games or markets may count toward wagering at different rates. Check the promotions page or ask via live chat for full details on bonus terms.
Yes, some players prefer not to take a bonus at the time of their first deposit to avoid bonus terms and conditions. In that case, simply do not select the bonus option when depositing and you can play and withdraw using only your own deposited funds with no conditions attached.
Security and Responsible Gaming
Questions about SSL protection, self-exclusion, the 21+ age limit, and support.
88pb uses industry-standard SSL encryption technology to keep all personal and financial information secure. Payment gateways are also operated through secure channels. Your data is never sold to third parties.
The 88pb platform is only for individuals aged 21 or older. Age is verified at the time of registration and account creation by minors is not permitted. This restriction is strictly enforced to ensure responsible gaming.
88pb places the highest importance on responsible gaming. Deposit limits, session time limits, and a self-exclusion option are available. Gaming is a form of entertainment — it is advised not to rely on it as a livelihood or source of income.
To take a temporary break or activate self-exclusion, make a request directly through 88pb's live chat support. Once you choose a specific time period, your account will be kept temporarily inactive during that time. This is a free and confidential service.
The 88pb support team is available 24 hours a day, 7 days a week via live chat. Use the live chat widget on any page of the website to get in touch immediately. You can also contact us by email: [email protected].
Change your password immediately and report the details to 88pb live chat support. The support team can temporarily lock your account and begin an investigation. Never share your login details with anyone.
Still have questions?
Our expert support team is available 24/7 in English and ready to answer any question instantly.
Live Chat Support
24/7 in English — average response time is very fast
Email Support
[email protected]